Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how Talentos collects, uses, stores and protects personal information when you use our website, complete the Performance Clarity Check, book a Performance Clarity Audit, contact us or use our services.

Talentos is based in Nairobi, Kenya.

1. Who This Policy Applies To

This Policy applies to:

  • website visitors;
  • people who complete the Performance Clarity Check;
  • people who contact Talentos;
  • prospective Clients;
  • Clients;
  • Client representatives;
  • managers, employees or team members whose information may be shared during an audit or service engagement;
  • suppliers, partners and other business contacts.

2. Information We Collect

We may collect the following types of information.

Information you provide directly

This may include:

  • name;
  • business name;
  • job title or role;
  • email address;
  • phone number;
  • location;
  • website or social media links;
  • messages sent through forms, email, WhatsApp or other channels;
  • booking information;
  • payment or billing information;
  • answers submitted through the Performance Clarity Check;
  • information provided during a Performance Clarity Audit;
  • documents, notes or records shared with Talentos.

Business and performance information

Where you engage Talentos for services, we may collect or review information about:

  • business structure;
  • roles and responsibilities;
  • managers, supervisors or team leads;
  • performance expectations;
  • scorecards or targets;
  • check-in routines;
  • review habits;
  • issue records;
  • follow-up practices;
  • performance gaps;
  • founder visibility;
  • operational challenges.

Website and technical information

When you visit the website, we may collect:

  • IP address;
  • device type;
  • browser type;
  • pages visited;
  • time spent on pages;
  • referring pages;
  • approximate location;
  • cookies or similar tracking information;
  • analytics data.

3. How We Use Information

Talentos may use information to:

  • provide the website and services;
  • respond to enquiries;
  • process bookings;
  • deliver the Performance Clarity Check;
  • deliver the Performance Clarity Audit;
  • prepare reports, findings or recommendations;
  • understand where performance clarity may be weak or strong;
  • provide advisory or implementation support;
  • communicate with Clients and prospects;
  • send service updates, reminders or follow-ups;
  • improve our website, tools, services and user experience;
  • manage payments, invoices and records;
  • comply with legal, regulatory, tax or accounting obligations;
  • protect the rights, safety and security of Talentos, Clients and users.

4. Legal Basis for Processing

Depending on the situation, we may process personal data because:

  • you have given consent;
  • processing is necessary to respond to your request;
  • processing is necessary to perform a contract or prepare to enter into one;
  • processing is necessary for legitimate business interests;
  • processing is necessary to comply with a legal obligation;
  • processing is necessary to establish, exercise or defend legal claims.

Where consent is required, you may withdraw it, subject to legal or contractual limits.

5. Performance Clarity Check Data

When you complete the Performance Clarity Check, we may process your answers to generate a result, score, category, recommendation or next step.

The Check is a practical self-assessment tool. It is not a full audit, legal assessment, HR decision tool or employment decision tool.

If the Check collects contact details, we may use them to send results, follow up or invite you to take the next step, unless you opt out where applicable.

6. Client and Employee Information

During audits or advisory work, Clients may provide information about employees, managers, supervisors, contractors or team members.

Clients are responsible for ensuring they have a lawful basis or permission to share that information with Talentos.

Talentos will use such information only for the agreed service purpose, unless otherwise permitted by law or agreed in writing.

7. Sharing Information

We do not sell personal information.

We may share information with:

  • service providers who help us run the website or services;
  • Google Analytics;
  • WhatsApp;
  • Google Sheets;
  • hosting providers;
  • analytics providers;
  • email or communication tools;
  • forms and scheduling tools;
  • payment processors;
  • document storage, automation, reporting and productivity tools;
  • professional advisers such as lawyers, accountants or auditors;
  • regulators, courts or lawful authorities where required;
  • another party if needed to protect legal rights, safety or security.

This list is not exhaustive. We may use other reputable tools and service providers as needed to operate the website and deliver the services.

Where appropriate, we require service providers to handle information securely and only for authorised purposes.

8. International Transfers

Some third-party tools or service providers may store or process data outside Kenya.

Where personal data is transferred outside Kenya, Talentos will take reasonable steps to ensure appropriate safeguards are in place, according to applicable law.

9. Cookies and Analytics

The website may use cookies or similar technologies, including Google Analytics, to:

  • make the website work properly;
  • understand website traffic;
  • improve user experience;
  • remember preferences;
  • measure marketing or page performance.

You may be able to disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

10. Marketing Communications

We may send service updates, useful content or marketing communications where permitted by law.

You can unsubscribe or opt out of marketing communications by using the unsubscribe link or contacting us.

We may still send non-marketing messages related to services, bookings, payments, legal notices or important account matters.

11. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, including:

  • providing services;
  • maintaining records;
  • responding to enquiries;
  • complying with legal, accounting or tax obligations;
  • resolving disputes;
  • enforcing agreements;
  • protecting legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Security

Talentos takes reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of online transmission or storage is completely secure. We cannot guarantee absolute security.

13. Your Rights

Depending on applicable law, you may have the right to:

  • access your personal data;
  • request correction of inaccurate data;
  • request deletion of data;
  • object to certain processing;
  • restrict certain processing;
  • withdraw consent where processing is based on consent;
  • request data portability;
  • complain to the relevant data protection authority.

To exercise your rights, contact us using the details below.

We may need to verify your identity before responding.

14. Children's Privacy

The website and services are intended for business users and are not directed at children.

We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us.

15. Links to Other Websites

The website may contain links to third-party websites or services.

Talentos is not responsible for the privacy practices, content or security of third-party websites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a new "Last updated" date.

17. Contact

For privacy questions or requests, contact:

Talentos
Nairobi, Kenya
Email: hello@talentos.co.ke